GRIEVANCE POLICY AND PROCEDURE

This grievance policy covers concerns regarding MCRSP accredited recovery housing organization’s ethical conduct or compliance with MCRSP-NARR recovery housing standards. This policy also covers ethical conduct of MCRSP member organizations. The MCRSP grievance policy is limited to inquiries and resolutions of alleged violations of MCRSP-NARR recovery housing standards or MCRSP code of ethics. While grievances may allege misconduct of an individual staff member and concerns regarding a specific physical location, inquiries and resolutions focus on the organization that oversees the individual and operates the physical facility as they are ultimately responsible for their organization’s compliance with standards and ethics.